Shipping policy

Shipping Policy

At MARCA, we are committed to shipping your orders as quickly as possible to provide you with an optimal shopping experience. Here are the details of our shipping policy:

Processing and Shipping Times

All orders are processed and shipped within 3 business days following payment confirmation.
Orders placed on weekends or on public holidays will be processed on the next business day.
An email confirmation with a tracking number will be sent once the shipment is made.

Delivery methods and estimated times

Standard delivery: 2 to 4 business days
International delivery: Delivery times vary depending on the destination and the selected carrier.

Shipping fees

Shipping fees are calculated based on the weight of the package, the destination, and the chosen delivery method.
Delivery is free for any order over €100 (only valid for certain destinations).

Restrictions and Areas Served

We ship our products internationally, but some destinations may be excluded due to logistical restrictions.
Customers are responsible for any customs duty or tax applicable to the import in their country.

Shipping Issues

If a package is lost or delayed, please contact our customer service at info@marca-france.com ou +33 (0) 494 630 484.
In case of receiving a damaged item, please contact us within 5 days of receipt to arrange a replacement.

For any additional questions, do not hesitate to contact our customer service at nfo@marca-france.com ou +33 (0) 494 630 484.